FAQ
NOTICE: This is the ONLY place in the world that sells AUTHENTIC Party Rock Clothing. All other stores, websites, or vendors are NOT legit. Please refrain from buying from bootleggers. We are not responsible for anything related to non-authentic Party Rock products. All images, logos, and graphics are trademarked.
Do you ship to _________?
Yes, we ship EVERYWHERE.
How long will it take to get my order from _________?
It depends on your location and shipping method. Standard mail is 5-7 days domestic, 14-21 days international. Please refer to our TERMS page for more details.
If you are looking for an item to be back in stock, please sign up for the "Notify Me" email and we will let you know as soon as the desired item is available for your purchase. We usually don't have exact dates so this is the best option for you.
When will you get huck finns, frames, glasses, belts etc. in stock?
We are
working on getting them in as soon as we can, they have to be made to
party rock and shuffle all day, we want them to last for you guys!
When are you getting the shoes in stock?
The shoes are temperately unavailable because we are having them party rock approved, specially made in China.
We will also make 1 black/1 white an option. How do I create an account?
Once you complete your first order, you can type in a password on
the Thank You page to create an account. The shipping address form will
be pre-filled on subsequent orders provided that you log into your account.
There is no /account/register page. The Thank You page is the registration page.
I got 2 day shipping and it's been 3 days!!
We have a two to three day processing time, you will get your order on the 4-5th business day from purchase date.
If this hasn't answered your questions, please view the Contact Us
page and email the appropriate address. PLEASE ONLY SEND ONE EMAIL, we
will get it. If you've already sent an email, we got it and will get
back to you asap.
WHERE'S MY ORDER?!
Please go to http://www.partyrockclothing.com/pages/order-status to check your order BEFORE
emailing us. If your package has been shipped, your order will show
"Completed" If your order is "In Progress" we have received it and will be getting it out to you as soon as possible. Your tracking information is under the product AS SHOWN in this image.
Where do I send returns?
Audiolife - Returns
Attn: (order number)
8200 Haskell Ave.
Van Nuys, CA 91406
Attn: (order number)
8200 Haskell Ave.
Van Nuys, CA 91406
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Thank you!!
